Book an appointment with our experts!
Do it quickly and easily on our website or via the OTP InternetBank
If you book an appointment in
advance, you can skip waiting and we will meet you at our branch offices at the
time of your choosing, and provide expert support to you regarding your
inquiries. You can book an appointment simply online on our website or via the
OTP InternetBank interface.
How to
book an appointment online?
Bank accounts
Opening a retail bank account
Administration related to opening a payment account (bank account).
Notification of data changes
Administration related to changes to the data registered with OTP Bank.
Large amount cash deposit
Administration related to depositing amounts exceeding HUF 1 million.
Large amount cash withdrawal
Administration related to withdrawing amounts exceeding HUF 1 million.
Bank cards
Debit card
Administration related to applying for or receiving bank cards.
Credit card
Administration related to applying for or receiving credit cards.
Savings, investments
Deposits, securities
Administration and expert advice related to savings.
Financial planning
Administration related to financial options, as well as short-, medium- and long-term financial planning.
Other
Insurance
Administration and advice related to insurance products.
Administration of estates
Administration related to estate matters.
Data reconciliation, customer due diligence
Administration related to data reconciliation and customer due diligence requirements laid down in the Anti-Money Laundering Act (‘AML Act’).
Safe deposit box service
Administration related to safe deposit box services and safe rental.
How to book an appointment?
What is the nature of your request?
Please select the type of service you would like to book an appointment for.
Where and when would you like to have the appointment with us?
Use our search engine to find a suitable branch, then indicate the time of your choosing in the calendar that appears.
Book your appointment
To book an appointment on the website, please enter your contact details.
When your booking is registered, we will send you an e-mail asking you to confirm your booking within 15 minutes by clicking on the link in the e-mail. Your booking will be confirmed by e-mail, and then later you will be reminded of the date by SMS as well.
You can also enter your contact details when booking an appointment via the OTP InternetBank, so that we can send you a reminder by SMS or by e-mail both after the appointment has been confirmed and on the day before your scheduled visit to the selected branch.
Visit our branch
If there is no automatic queue management machine in the branch, please go to the counter (to the branch employee) marked ‘Időpontra érkező ügyfél fogadása’ (‘Reception by appointment’).
If the branch has an automatic queue management machine, please select ‘Időpontra érkeztem’ (‘I have an appointment’), and than
- in case of online booking, please enter the code you received in the booking confirmation,
- if you have booked the appointment via the OTP InternetBank, please insert your OTP bank card, if you have one, into the automatic queue management machine. If you do not have a bank card, please enter the code you received in the booking confirmation.
Please arrive on time, as we can hold your booked appointment for up to 10 minutes, to ensure continuity of service to our customers.
If you wish to change the time of your appointment,
- in case of online booking, you may cancel your booking and make a new appointment by clicking on the link in the confirmation e-mail,
- if you have booked the appointment via the OTP InternetBank, you may cancel your booking and make a new appointment by clicking on the link in the reminder or in OTP InternetBank.
Book an appointment
I wish to book an appointment via the OTP InternetBank
